Our Story
Grahbook was born from a simple observation: millions of Indian small business owners already use WhatsApp as their primary tool for customer communication. Yet, managing orders, payments, inventory, and billing through WhatsApp remained a painful, manual process.
We asked ourselves — what if WhatsApp itself became the store? What if a shopkeeper in Chandni Chowk or a boutique owner in Jaipur could run their entire business through the same app their customers already use?
Grahbook is that answer. We built an AI-powered store bot that transforms your WhatsApp into a fully functional commerce platform — from catalog browsing and order placement to UPI payments and GST invoicing. All without requiring your customers to download a single app.
Our Mission
To empower every Indian small business owner with the tools they need to compete in the digital economy — using the platform they already know and love: WhatsApp. We believe commerce should be as simple as sending a message.
What We Offer
Grahbook is a comprehensive WhatsApp-based commerce platform designed specifically for Indian merchants. Our product includes:
- WhatsApp Store Bot: An AI-powered bot that handles customer queries, shows product catalogs, takes orders, and processes payments — all within WhatsApp chat.
- Smart Billing & Invoicing: Automatic GST-compliant invoice generation, Tally export, and financial reporting. Prices are displayed and processed in Indian Rupees (INR).
- UPI Payment Integration: Direct integration with GPay, PhonePe, Paytm, and other UPI apps. Instant settlement to your bank account with no middleman.
- Inventory Management: AI-powered low-stock alerts, regional trend analysis, and real-time inventory tracking.
- Customer Relationship Management: Automatic customer profiling, purchase history tracking, and personalized follow-ups.
- Multi-Language Support: Supports Hindi, English, and Hinglish — because your customers should be able to shop in the language they're comfortable with.
- Merchant Dashboard: Real-time metrics, order management, and business insights through a web-based dashboard accessible at grahbook.in.
Our Values
Built for Bharat
Designed for the unique needs of Indian small businesses — from kirana stores to boutiques, from local vendors to multi-city enterprises.
WhatsApp First
We meet your customers where they already are. No new apps to download, no new habits to build. Just WhatsApp.
AI-Powered
Our AI handles the heavy lifting — from catalog management to customer support — so you can focus on what you do best.
Trust & Security
End-to-end encryption, full compliance with Indian data protection laws, and transparent business practices.
Legal Information
This website is operated by Neha Agrawal. All services are provided under the brand name "Grahbook". Our platform is designed to comply with all applicable Indian laws and regulations, including but not limited to:
- Information Technology Act, 2000
- Consumer Protection Act, 2019
- Goods and Services Tax (GST) regulations
- Reserve Bank of India (RBI) guidelines on digital payments
- Personal Data Protection Bill (as applicable)
Product Pricing
All pricing on Grahbook is displayed in Indian Rupees (INR / ₹). We offer three tiers:
- Mukhiya (Basic): Free — includes 1,000 orders/month, basic AI support, and UPI QR integration.
- Bhandari (Pro): ₹499/month (or ₹399/month billed yearly) — unlimited orders, advanced AI, GST invoicing, and multi-store access.
- Samrat (Enterprise): Custom pricing — full white-label, dedicated CRM integrations, and API access.
All payments are processed securely through our payment partner, PayU. For more details, see our Privacy Policy, Return & Refund Policy, and Cancellation Policy.
Contact Us
For any queries, concerns, or business inquiries, please reach out to us:
Legal Name: Neha Agrawal
Address: Pandey Bazar, Dumeriyaganj Road, Jaggi Colony, Purani Basti, Basti, Uttar Pradesh - 272002 (Landmark: Last left house building)
Phone: 805-2402-633
Email: agrawalmanas150@gmail.com
Visit our Contact Us page for more details.